Cloud Architect (m/f/d) Digital Health

Permanent employee, Full-time · Homeoffice

About this position

At BetterDoc, we have developed and now enhance a system to support the assignment of patients to physicians who can best treat them - depending on the patient's condition, we find the best doctor to treat him or her. Our next big steps are automation of the patient-physician matching process and the equipment and operation of the data science platform.

We value curiosity and learning - to support this, we offer dedicated time for personal development and growth.

We are proud to trust our people instead of controlling them. Our team organises itself and reflects on how to improve our working mode.

We depend on self-motivation. We offer a lot and count on you to grab what you need.
Your mission

You take responsibility in changing the way healthcare works in Europe and beyond. With your work you help 1 Mio people in 2028 to get the best possible treatment at the right doctors or clinics. For achieving this you leverage technology for our employees and customers, so they apply their expertise more effectively and efficiently. 

  • Define and evolve the betterdoc cloud infrastructure

  • Own incident response, change management, and observability

  • Plan the infrastructure budgets and manage costs

  • Work across departments within engineering to improve the quality, security, and performance of the product

  • Ensure secure operations and demonstrate compliance through recognised standards 

  • Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view. 

  • Work in close collaboration with software development teams to shape the future roadmap and establish strong operational readiness across teams

  • Improve the happiness and productivity of the teams

  • As betterdoc grows you gradually build and lead your team 

Your profile
  • 2-5 years managing software engineering, SRE, DevOps, or similar teams

  • Knowledge of ISO 27001 and SoC2 is a plus

  • Experience operating a secure, consumer scale platform

  • Experience with management of a dispersed team

  • Computer science education or equivalent experience

  • Interest in open source and developer tools

  • Exquisite communication skills

  • Deep understanding of AWS, Infrastructure as Code (e.g. Terraform, Pulumi)

At BetterDoc, you will work to deliver value, not to fulfil a spec. We value curiosity, the will to learn and the drive to deliver great software. We look for people that want to see their influence on what was created and who are proud of their craft. Your place of work is in or within reasonable distance of Cologne to allow you to work closely with our management team even if most of the work is remote.

Please be aware that if you do not live in a country belonging to the European Union or you are not planning to move to the EU, we cannot follow up on your application.
What BetterDoc offers you:
  • An organisation built on trust instead of control

  • Dedicated time for personal development and growth

  • Limited travel, ready for remote work, flexible working hours

  • An interesting and challenging job with excellent development prospects and creative possibilities and the opportunity to raise the "quality in health" for millions of people

  • Opportunity to participate in the long term incentive programme

  • Job ticket for local transportation if you are based in Cologne

  • International working atmosphere in  a motivated and high-calibre team

  • State of the art hardware

  • Membership in our patient’s club (so that you can use our service!)


You want to support us on our exciting mission and change the healthcare market? Then apply now! You can upload your application documents in our application portal

Your contact person in Human Resources is Jonas Topp ( Our CTO is Steffen Glomb. 

About us

Who we are and what we do

We are BetterDoc, a young digital health company with over 130 employees located in Cologne and Basel. We help patients with serious illnesses and complex diagnoses by recommending the best possible specialist for their specific health problem. To accomplish this, we collect quality data from the healthcare system, conduct our own research, and survey our patients. Since 2012, we have already been able to help many thousands of patients in finding the right doctor for their specific health problem. 

Why we do it

We want to give every single patient the best possible access to healthcare in Germany and Switzerland. It is still far too common for patients to be left alone after a diagnosis, hoping for a competent second opinion and having to undergo unnecessary treatment or surgery - a major burden for patients and our healthcare system. Our services improve patients' quality of life, contribute to greater transparency in the healthcare system, and reduce treatment and therapy costs by providing tailored treatment recommendations.

Who we are committed to 

BetterDoc is solely committed to the well-being of the patient. Owner-managed since our founding in 2012, we act independently of doctors, clinics and networks and thus avoid conflicts of interest in our doctor and treatment recommendations. We work closely with (health) insurances in Germany and Switzerland and ensure that, with these collaborations, our patients can use the BetterDoc service for free. We also integrate our service into the corporate health management of employers throughout Germany.

Where we want to go

More than 20 million people already have free access to our service. Through further collaborations in the insurance and employer sectors, we want to continuously increase the number of patients to whom BetterDoc is available at no cost so we can meet their individual needs.

Today, many different employees (biologists, physiotherapists, and physicians) work at BetterDoc and dedicate themselves to each individual patient case. Today, we are developing a unique data analysis-driven system to work more efficiently and to facilitate the search for the best individualized care.

Patient by patient - we want to contribute to improving the quality of the healthcare system in Germany, Switzerland and many other countries and to make it sustainable and affordable in the long term.

A job that matters

There are few other German digital health companies in which you would have such a direct opportunity to help people who have suffered a health emergency and to improve their quality of life. Whether in software development, accounting or patient care - our employees make a valuable contribution to society with their work. 

Your application!
We appreciate your interest in BetterDoc GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at

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