QA Engineer (m/f/d) Digital Health

Permanent employee, Full-time · Homeoffice

About this position

At BetterDoc, we have developed and now enhance a system to support the assignment of patients to physicians who can best treat them - depending on the patient's condition, we find the best doctor to treat him or her. Our next big steps are automation of the patient-physician matching process and the equipment and operation of the data science platform.

We value curiosity and learning - to support this, we offer dedicated time for personal development and growth.

We are proud to trust our people instead of controlling them. Our team organises itself and reflects on how to improve our working mode.

We depend on self-motivation. We offer a lot and count on you to grab what you need.

Your mission
  • Define, implement and validate all required QA actions to make our patients’ journeys and the back-office work more enjoyable, fast and efficient

  • Be a key player of the product development process: 

    • analyze requirements

    • refine acceptance criteria

    • understand testability and possible side-effects

    • perform and coordinate test activities

    • track features readiness and provide transparent quality reports

    • support developers in localizing issues and speed up the release process

    • constantly evaluate bottlenecks and possible delays in our patient journey and propose improvements

    • define, track and analyze quality metrics for products and workflows.

    • monitor product availability from a functional and infrastructure perspective

  • Find the right balance between quality and required efforts

  • Work with the development team to triage, find a root cause and resolve the issues

  • Collaborate with developers, UI/UX teams, product managers, DevOps and patient service teams to keep focus on customer needs and to maintain a healthy spirit

  • Assess risks from a QA perspective to build and implement mitigation plans

  • Define and apply required software engineering & QA best practices to cover functional and non-functional requirements

  • Design, build and maintain test automation frameworks integrated to CI/CD

  • Create and maintain test artifacts like system test strategy, integration and certification testing approach etc.

Your profile
  • Bachelor's degree or equivalent practical experience

  • At least 3 years' experience in Software Quality Assurance, in other words you have a strong knowledge of software QA methodologies, different testing techniques, tools and processes

  • Understanding of a Scrum model and Agile testing methodologies

  • Experience in developing test automation frameworks (like Playwright, Selenium, Puppeteer, Testcafe, Cypress.io)

  • Knowledge of at least one programming language (JS, TS, Ruby, Elixir, Java, ...)

  • Knowledge of how to test FE and BE

  • Experience with version control, bug tracking, test management, CI/CD tools (e.g. GitHub, Jira, CircleCI, Jenkins, Kubernetes)

  • Critical thinking with constructive feedback and attention to details

  • Experience with monitoring and logging tools (e.g. Grafana, Loki) is a plus

  • Fluent English and excellent communication skills. German is a plus

  • Experience with non-functional testing is a plus

  • ISTQB Certification is a plus

What BetterDoc offers you:
  • An organisation built on trust instead of control

  • Dedicated time for personal development and growth

  • Limited travel, ready for remote work, flexible working hours

  • An interesting and challenging job with excellent development prospects and creative possibilities and the opportunity to raise the "quality in health" for millions of people

  • Opportunity to participate in the long term incentive programme

  • Job ticket for local transportation if you are based in Cologne

  • International working atmosphere in a motivated and high-calibre team

  • State of the art hardware

  • Membership in our patient’s club (so that you can use our service!)

Interested?

You want to support us on our exciting mission and change the healthcare market? Then apply now! You can upload your application documents in our application portal below.

Your contact person in Human Resources is Jonas Topp (karriere@betterdoc.de). Our CTO is Steffen Glomb. 

About us

Who we are and what we do


We are BetterDoc, a young digital health company with over 130 employees located in Cologne and Basel. We help patients with serious illnesses and complex diagnoses by recommending the best possible specialist for their specific health problem. To accomplish this, we collect quality data from the healthcare system, conduct our own research, and survey our patients. Since 2012, we have already been able to help many thousands of patients in finding the right doctor for their specific health problem. 



Why we do it


We want to give every single patient the best possible access to healthcare in Germany and Switzerland. It is still far too common for patients to be left alone after a diagnosis, hoping for a competent second opinion and having to undergo unnecessary treatment or surgery - a major burden for patients and our healthcare system. Our services improve patients' quality of life, contribute to greater transparency in the healthcare system, and reduce treatment and therapy costs by providing tailored treatment recommendations.



Who we are committed to 


BetterDoc is solely committed to the well-being of the patient. Owner-managed since our founding in 2012, we act independently of doctors, clinics and networks and thus avoid conflicts of interest in our doctor and treatment recommendations. We work closely with (health) insurances in Germany and Switzerland and ensure that, with these collaborations, our patients can use the BetterDoc service for free. We also integrate our service into the corporate health management of employers throughout Germany.



Where we want to go


More than 20 million people already have free access to our service. Through further collaborations in the insurance and employer sectors, we want to continuously increase the number of patients to whom BetterDoc is available at no cost so we can meet their individual needs.


Today, many different employees (biologists, physiotherapists, and physicians) work at BetterDoc and dedicate themselves to each individual patient case. Today, we are developing a unique data analysis-driven system to work more efficiently and to facilitate the search for the best individualized care.


Patient by patient - we want to contribute to improving the quality of the healthcare system in Germany, Switzerland and many other countries and to make it sustainable and affordable in the long term.



A job that matters


There are few other German digital health companies in which you would have such a direct opportunity to help people who have suffered a health emergency and to improve their quality of life. Whether in software development, accounting or patient care - our employees make a valuable contribution to society with their work. 

Your application!
We appreciate your interest in BetterDoc GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jonas.topp@betterdoc.de

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).

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